{"id":832,"date":"2020-11-12T14:09:00","date_gmt":"2020-11-12T11:09:00","guid":{"rendered":"https:\/\/airome.tech\/?p=832"},"modified":"2023-06-20T16:30:29","modified_gmt":"2023-06-20T13:30:29","slug":"biometric-authentication-protecting-the-most-vulnerable-spots-in-digital-channels","status":"publish","type":"post","link":"https:\/\/airome.tech\/id\/biometric-authentication-protecting-the-most-vulnerable-spots-in-digital-channels\/","title":{"rendered":"Biometric authentication. Protecting the most vulnerable spots in digital channels"},"content":{"rendered":"<blockquote><p><em>These days, cyber attackers constantly improve the tech they use to steal money from digital banking channels users\u2019 accounts: technical attacks, social engineering, or a mix of both come into play. These lead to financial losses for banks and their customers, or, at the very least, a much more complicated customer journey<\/em><\/p>\n<p style=\"text-align: right;\"><a href=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/biometric-authentication.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download leaflet<\/a><\/p>\n<\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"933\" class=\"aligncenter wp-image-833\" src=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020.jpg\" alt=\"\" srcset=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020.jpg 1200w, https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020-768x597.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Unless you want to deal with frustrating calls from anti-fraud specialists or invite the client into the office for every minor change, the most innovative way to strengthen digital banking channel customer security is biometrics.<\/p>\n<blockquote class=\"selected-text\"><p><strong>Remote banking services (RBS) security concerns:<\/strong><\/p>\n<ul>\n<li>Insufficient RBS security level when users connect and update their signing keys.<\/li>\n<li>High level of banking fraud activity, including malware and social engineering.<\/li>\n<li>Outdated and insecure transaction authorization and document-signing technologies that use SMS and push notifications.<\/li>\n<\/ul>\n<\/blockquote>\n<h4>BUSINESS OBJECTIVES<\/h4>\n<p>Building digital channels that provide customers with both a convenient user experience and peace of mind that their funds are safe is no small feat. Fraudsters tend to attack the weakest spots in security systems, usually end users themselves. This means that secret codes or passwords sent via SMS or push notifications aren\u2019t effective \u2014 attackers can easily learn them by pretending to be security officers.<br \/>\nIn terms of security, the most sensitive case is when a customer switches to a new mobile device or tries to recover access to their personal account. Without physical contact with the user, it\u2019s hard for security to identify who exactly is performing a transaction. Is it the real customer or a fraudster who managed to obtain all the necessary information and gained unauthorized access?<\/p>\n<blockquote class=\"selected-text\"><p>The PayConfirm platform with the biometric identification module lets you use an additional biometric authentication factor when customers undertake critical actions, such as updating their keys or connecting a new mobile device, or when they perform perform large transactions.<\/p><\/blockquote>\n<p>To eliminate weak spots in the security system, you first need to stop relying on one-time passwords transmitted to the customer via insecure channels. After that, you should add at least one more authentication factor for critical transactions.<br \/>\nOne of the key requirements for a system that can solve this problem is ensuring the authorship and integrity of signed documents. Another is providing an additional biometric authentication factor.<\/p>\n<h4>SOLUTION DESCRIPTION<\/h4>\n<p>PayConfirm, a software platform that performs mobile transaction authentication signature (mTAS), is the solution that meets these requirements the best, by including a biometric identification and digital fraud protection module.<br \/>\nIt uses mobile digital signature technology, which lets you confirm any transaction over a digital channel with a single screen tap, all the while ensuring its authorship and integrity. This mode of operation doesn\u2019t force you to send one-time passwords to customers, meaning they won\u2019t be intercepted or compromised. Integrating with the biometric identification platform provides additional security for the most vulnerable cases, such as restoring access on a new device.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-839 size-full\" src=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020-2.jpg\" alt=\"\" width=\"1200\" height=\"256\" srcset=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020-2.jpg 1200w, https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/12-11-2020-2-768x164.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h4>SOLUTION WORKFLOW<\/h4>\n<p>When a user connects to the system, they take a picture of their face (a selfie). This biometric template is then stored in a database on the bank\u2019s side. When trying to restore access on a new device, the user is asked to take a selfie along with the data they\u2019re usually required to provide (card number, SMS code, etc.). This selfie is then compared to the registered biometric template in order to verify liveness. If the photo matches the template, access will be restored, otherwise it won\u2019t be.<br \/>\nThe same framework can be used to authorize high-risk transactions detected by an anti-fraud system (e.g., large amounts, to unknown accounts, from new geolocations, etc.).<br \/>\nAirome Technologies is willing to share its success stories, and consult banks on technical and business aspects.<\/p>\n<blockquote class=\"selected-text\"><p>Results<\/p>\n<hr \/>\n<p>The advantages of a comprehensive solution:<\/p>\n<ul>\n<li>Lowering the volume of thefts from customer accounts several times over;<\/li>\n<li>A simplified user experience when it comes to restoring access or performing an atypical transaction;<\/li>\n<li>Significantly reduced load on the bank\u2019s anti-fraud and call center specialists;<\/li>\n<li>Enhances customer user experience;<\/li>\n<li>Reduced costs on telecom services due to SMS codes.<\/li>\n<\/ul>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>\u00abThese days, cyber attackers constantly improve the tech they use to steal money from digital banking channels users\u2019 accounts: technical attacks, social engineering, or a mix of both come into play. These lead to financial losses for banks and their customers, or, at the very least, a much more complicated customer journey.<br \/>\nUnless you want to deal with frustrating calls from anti-fraud specialists or invite the client into the office for every minor change, the most innovative way to strengthen digital banking channel customer security is biometrics.\u00bb<br \/>\n<cite><a href=\"https:\/\/airome.tech\/wp-content\/uploads\/2020\/11\/biometric-authentication.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download Case Study<\/a><br \/><\/cite><\/p>\n","protected":false},"author":5,"featured_media":835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[11,56,17,41,102],"class_list":["post-832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects","tag-authentication","tag-biometrics","tag-digital-banking","tag-fraud-reduction","tag-sms-replace"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"id","enabled_languages":["en","id"],"languages":{"en":{"title":true,"content":true,"excerpt":true},"id":{"title":false,"content":false,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Biometric authentication. 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