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Digital Banking – Time to expand your customer base during COVID-19

COVID-19 has definitely affected our lives, and especially in the way we bank. In this new era of social distancing, the whole “social-distant” digital banking revolution will be driven by mobile. Your ability to provide an easy-to-use and secure customer experience on mobile will be the key enabler, to expand your customer base.

Why SMS and push codes are not secure

Using an SMS as a second authentication factor is familiar to most people. Moreover, many digital services use this authentication method for use cases like restoring access, approving some actions, confirming device linking and so on.

Banks or FinTech: who will get the “Ring of Power”?

During recent years, the topic of marketplaces / ecosystems / super-apps based on either banks or FinTech companies has been on the radar and has often been mentioned at many financial events. The latest wave of digital banking development shows that the ASEAN market is ready to adopt a new type of financial services.

How to reduce pain points in the digital transaction journey?

In this blog post, we will discuss about the communications flow between banks and their end-users in a remote banking system. For example, if a user wants to transfer his funds from his account to another through a remote banking system, it is highly important both for him and the bank to prove that this is exactly what this specific user wants to do.

LEVERAGING ON FINTECH TO BRING ABOUT A NEW FRONTIER IN BANKING

With more than a decade of experience working in-between cybersecurity and FinTech in Russia, it is interesting to observe and compare key development trends of digital payment channels between Eastern Europe and Southeast Asia.

Are secured and frictionless cybersecurity solutions a pipe dream?

The weakest point in a digital banking system is the user while banks’ side is usually strongly protected, banks know about it. The whole technical team of a bank – including the risk division – will do their best to protect bank clients and for this purpose they offer super strong solutions. However, regular security solution and positive user-experience seem to be incompatible.

Are digital banking security technologies foolproof?

The rise of digital banking has proved to be a revolutionary approach to financial management, even to the extent of reducing the need for brick and mortar banking branches. Be it managing your own finances, working with a corporate account, or wanting to access a new financial service in the dead of night at any location around the globe, digital banking has allowed access to financial services at the comfort of the customer’s fingertips.